Privacy policy

WHAT WE COLLECT

We may collect the following information:

  • The IP Address of your computer system, computer network or details of your ISP
  • The name and version of your web browser
  • The resolution of your computer screen
  • If you use our email feedback form and provide this information, your name and contact details

 

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record-keeping
  • We may use the information to improve our products and services
  • To reply to any enquiries you have chosen to send to us

 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

HOW WE USE COOKIES

We may also store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this to log traffic (anonymously gather statistics on the visitors to this web site as a group) and to provide some graphical or animated enhancements to the web site.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies, or refer to the instructions for your web browsing software.

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

The cookies we use to log traffic identify which pages are being used. This helps us analyse data about popular and unpopular pages and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. The data is used in a aggregated way, for example to say the total number of visitors to our site on any given day. The data does not allow us to monitor the pages viewed by any individual user.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Website design and build: STEEL

Site ©2011 Gollancz, SFE content ©2011 SFE Ltd.

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